Requirements:

• 2+ years of experience in the influencer marketing niche.
• Experience in eSports will be an advantage.
• Excellent communication skills.
• English - Upper-Intermediate.

Tasks:

• Searching for and selecting influencers for brand tasks.
• Negotiating, concluding contracts, and agreeing on terms of cooperation.
• Building and developing partnerships with opinion leaders.
• Monitoring placements and ensuring deadlines are met.
• Analyzing campaign effectiveness and preparing reports.
• Maintaining an influencer database and segmenting it by area.
• Monitoring trends and competitors in the field of influencer marketing.
• Interacting with the marketing team to coordinate creative ideas and campaign goals.

Requirements:

• 3+ years in operations leadership roles (COO or Head of Ops), ideally in gaming, ecommerce, collectibles, or digital platforms.
• Experience managing cross-border logistics, platform infrastructure, or virtual economies.
• Track record of scaling operations from early stage to growth.
• Comfortable working with both digital product flows
• Strong grasp of risk, compliance, and data integrity
• English - Upper Intermediate+

Preferred:

• Background in gamification, loot-based monetization, or user engagement mechanics.
• Exposure to crypto/NFT/Web3, streaming, or esports ecosystems.
• Experience with international payment systems, fraud monitoring, and KYC.

Tasks:
Operational Leadership

• Translate the company vision into streamlined day-to-day operations.
• Build and manage workflows for product drops, reward fulfillment (digital and physical), and user support.
• Implement scalable operational systems, KPIs, and reporting dashboards.

Lootbox System & Fulfillment Oversight

• Manage the end-to-end lootbox lifecycle: from sourcing and stocking to randomized delivery and post-drop analysis.
• Optimize inventory tracking
• Manage procurement processes

Compliance & Risk Management

• Collaborate with legal to maintain compliance in regulated markets (e.g., EU, UK, etc).
• Create internal policies to drive business flawlessly

Cross-Functional Alignment

• Work closely with Product development, Marketing, and HR team to ensure coordinated work
• Create operational playbooks that bridge user experience with backend capability.
• Establish best practices for customer support, refund policies, and dispute resolution.

Performance & Scalability

• Monitor operational KPIs (retention, fulfillment accuracy, support resolution time, etc.).
• Build infrastructure to support rapid user growth and platform scalability.
• Lead business continuity planning and platform risk mitigation.